History Nebraska is seeking an organized and communicative project manager to serve as the Visitor Services Manager at the Nebraska History Museum. As a member of the Visitor Services team, this position is in charge of ensuring the public has a positive experience when visiting our museum, from individual curiosity seekers’ visits to school tours to special events, the museum is the social hub of our organization. The Visitor Services Manager will work alongside a dedicated group of museum professionals to make every museum visitor feel like their story is an important part of Nebraska history.
Work schedule will be Tuesday through Saturday, although on occasion may require evening hours for special events.
History Nebraska is a statewide educational institution that connects people to the past through our library and research center, conservation facility, interpretive sites, and the state archeology and historic preservation offices. History Nebraska’s objective is to become the most engaging and relevant state historical society in the nation.
Our five core values are:
- We Do It Better Every Time. We are always looking to improve. When we fail, we know why and learn from it.
- We Have Each Other’s Back. We work in groups. We candidly support one another for the betterment of the organization.
- We Own It. If we say we are going to do something, we do our best to get it done.
- We Are Curious. We never stop learning, and we encourage curiosity in others.
- We Are Inclusive. We seek multiple perspectives and value the uniqueness of each individual.
Examples of Work
- Plans, manages and coordinates the daily operations of the museum, including but not limited to opening and closing procedures, ordering supplies, ensuring the building is safe and aesthetically pleasing, along with communicating needs to appropriate staff, and managing calendar of events and corresponding spaces.
- Trains, coordinates and supervises front-facing staff, including the visitor services coordinator, volunteers and student workers.
- Responsible for ensuring the museum front desk is staffed five days a week, and works at the front desk much of the time.
- Works closely with staff across History Nebraska teams to coordinate activities, events and exhibits at the Nebraska History Museum and at offsite community events.
- Oversees museum admissions, attendance information, process and procedures for museum visitor experience.
- Maintains and builds relationships with community partners to increase museum inclusion and accessibility.
- Other duties as assigned, including but not limited to: helping other departments, participating in interdepartmental committees and working groups; participating in community outreach events.
