Career Opportunities

Seasonal Tourism Guide: Fort Robinson (Full-Time)

Description

Nebraska State Historical Society at the Fort Robinson History Center is seeking a visitor-focused and engaging tourism guide for our summer 2024 season. The position will interact with visitors through site programming and gift shop sales, help maintain our historical structures and green spaces for best visitor experiences, and share information about the fort and its historical significance as well as other interests around the area. Fort Robinson’s exquisite views and rich history offer a truly unique experience for staff and visitors to share.

Fort Robinson State Historical Site near Crawford, Nebraska, is one of the most significant places of the American West. Important historical events include the creation of the Red Cloud agency, the death of Crazy Horse, the deployment of Buffalo Soldiers, a German POW camp, a WWII dog training program, the world’s largest remount station, and much more. The grounds include 14 historic structures inside a visually stunning state park and National Historic Landmark. Nebraska State Historical Society preserves and interprets our state’s past, contributes to the education of its citizens, and uses the tools of history to shape a better future for all Nebraskans.

Special note: We are hiring for two full-time Tourism Guides for the Fort Robinson location. The Fort Robinson History Center is open 7 days a week and will require weekend and holiday work.

 

Job Duties

  • Greet all site visitors in person or by phone and provides information on exhibits and events.
  • Walk to sites and outdoors as needed.
  • Provide tours to visiting groups and answer tourist inquiries, sharing historical information and local tourism.
  • Collect admissions and sell merchandise in the gift shop, providing excellent customer service.
  • Stock and maintain merchandise on the sales floor and communicates when products are low.
  • Balance and prepare daily sales reports and other essential reports using POS systems.
  • Assist with light housekeeping functions, maintenance and/or custodial needs inside museum.
  • Perform other duties as assigned within the scope of the classification.
**NSHS collects, preserves, and opens to all, the histories we share. We believe a diverse and inclusive workforce is an essential element in making Nebraska’s rich history available to everyone. The State of Nebraska is an Equal Opportunity Employer.

Qualifications / Requirements

Minimum Qualifications: Experience in public contact OR coursework/training or experience in history, art history, recreation, event planning, or areas related to Nebraska history, geography, or culture.

Preferred Qualifications: Start/End Dates- preferred dates of employment are May 1st to September 1st. We can accommodate around school schedules for beginning or ending dates if necessary. High School graduate and experience with customer service OR coursework/training or experience in history, art history, recreation, event planning or areas related to Nebraska history, geography or culture.

Other: Regular and reliable attendance is required.

Knowledge, Skills and Abilities

  • Knowledge of, or desire to learn, Nebraska's history and culture
  • Ability to interact with the public professionally, work well with people of all ages and abilities
  • Excellent customer service skills, outgoing and friendly personality
  • Attention to detail
  • Dependable; reliable attendance
  • Ability to operate a cash register and make change using the POS system

About NSHS

The Nebraska State Historical Society was founded in 1878 by citizens who recognized Nebraska was going through great changes and they sought to record the stories of both indigenous and immigrant peoples. It was designated a state institution and began receiving funds from the legislature in 1883. Legislation in 1994 changed NSHS from a state institution to a state agency. The division is headed by Director Daryl Bohac. They are assisted by an administrative staff responsible for financial and personnel functions, museum store services, security, and facilities maintenance for NSHS.

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