Career Opportunities

Temporary Visitor Services Manager – Nebraska History Museum (6 months)

Description

History Nebraska is seeking an organized and visitor-focused individual to serve as the Visitor Services Manager at the Nebraska History Museum. As a member of the Museum and Historic Sites team, this position ensures the public has a positive experience when visiting the museum and coordinates special events and activities related to programming at the museum. The Visitor Services Manager will work alongside a dedicated group of museum professionals to make every museum visitor feel like their story is an important part of Nebraska history. This is a temporary opportunity to fill an immediate need; the assignment will last for 6 months.

Work schedule will be Tuesday-Saturday 8:00 – 4:30 with occasional events outside of these hours.

History Nebraska is a statewide educational institution that connects people to the past through our library and research center, conservation facility, interpretive sites, and the state archeology and historic preservation offices. History Nebraska’s objective is to become the most engaging and relevant state historical society in the nation.

 

Examples of Work

  • Plans, manages and coordinates the daily operations of the museum, including but not limited to: opening and closing procedures, tracking attendance, ordering supplies, restocking the gift shop, ensuring the building is safe and aesthetically pleasing, communicating needs to appropriate staff, and managing calendar of events for various spaces.
  • Trains, supervises, and backfills for volunteers and student workers monitoring admissions and gift shop activities.
  • Works closely with staff across History Nebraska teams to plan and coordinate event details and handle day-of logistics for events at the Nebraska History Museum.
  • Oversees museum admissions, attendance information, process and procedures for museum visitor experience.

 

Our five core values are:

  • We Do It Better Every Time. We are always looking to improve. When we fail, we know why and learn from it.
  • We Have Each Other’s Back. We work in groups; we candidly support one another for the betterment of the organization.
  • We Own It. If we say we are going to do something, we do our best to get it done.
  • We Are Curious. We never stop learning and we encourage curiosity in others.
  • We Are Inclusive. We seek multiple perspectives and value the uniqueness of each individual.
**History Nebraska collects, preserves, and opens to all, the histories we share. We believe a diverse and inclusive workforce is an essential element in making Nebraska’s rich history available to everyone. History Nebraska is an Equal Opportunity Employer. We strongly encourage and welcome applicants from diverse backgrounds. Our work is meaningful and challenging, and we believe diverse perspectives will make it better.

Qualifications / Requirements

REQUIREMENTS: Coursework/training or experience in customer assistance, public relations, event planning, sales, recreation, Nebraska history, supervision, or working directly with the public. OR Post high school coursework/training in social/behavioral science or business administration.

PREFERRED: Demonstrated experience in a retail environment and in providing work direction.

Knowledge, Skills and Abilities

  • Effective written and verbal communication skills to aid in excellent customer service with a wide variety of audiences.
  • Ability to manage multiple projects at once and communicate clearly to project stakeholders.
  • Ability to work a flexible schedule including evenings, weekends, and special events on occasion.
About History Nebraska
History Nebraska was founded in 1878 as the Nebraska State Historical Society by citizens who recognized Nebraska was going through great changes and they sought to record the stories of both indigenous and immigrant peoples. It was designated a state institution and began receiving funds from the legislature in 1883. Legislation in 1994 changed History Nebraska from a state institution to a state agency. The division is headed by Interim Director and CEO Jill Dolberg. They are assisted by an administrative staff responsible for financial and personnel functions, museum store services, security, and facilities maintenance for History Nebraska.
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Volunteers are the heroes of History Nebraska. So much history, so little time! Your work helps us share access to Nebraska’s stories at our museums and sites, the reference room, and online.